Help Center

Find answers to common questions

Getting Started

How do I create an account?

Click on "Sign Up" button, enter your college email, verify your student status, and complete your profile.

How does student verification work?

We verify your college email address and may request additional documentation like student ID or enrollment certificate.

Can I use Alumconn if I graduated?

Yes! Alumni can join and connect with current students and fellow alumni from their college.

Privacy & Security

Is my data secure?

Yes, we use industry-standard encryption and security measures to protect your data. Read our Privacy Policy for details.

Who can see my profile?

Only verified students from your college can see your profile. You can adjust privacy settings anytime.

How do I report inappropriate content?

Click the three dots on any post and select "Report". Our team reviews all reports within 24 hours.

Features

How do I join study groups?

Navigate to Groups section, browse available groups, or create your own. You can join public groups or request to join private ones.

How does the AI assistant work?

Our AI assistant helps with academic questions, explanations, and research. Simply type your question in the chat interface.

Can I create events?

Yes! Go to Events section, click "Create Event", fill in details, and invite your network.

Still Need Help?

Our support team is here to assist you